CFA DEC 2019 Exam Denial Email

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Hi,
I received notification regarding exam enrollment denial due to making an error as I answered the ethical questions.
I replied back stating that it was an error and the answer should have been “no”, but I still have not received any response yet.
It’ been 5 business days and I am worried so much…..
I was able to Google this issue and most candidates who responded received a response within 2~3 business days.
Has anyone experienced this issue and resolved …?
any advice is appreciated.
 
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