But they do send you an email after any correspondence asking about your experience.
They do rock. Execution tops, securities and derivatives. Margin rates, nobody lower. They’ll even split lending fees if you have a margin account. They’ll chase down a borrow. You can elect Portfolio Margin. I once was at 4x, march 09. Yeah, customer service isn’t the best, but i’m not willing to pay more for improvement.
And they simply don’t transact in many mutual funds. If you’re doing an ACATS, you might want liquidate your funds before transfer or prepare for rejection.
Hell, you can even have negative commission for providing liquidity.
Why am i giving them a testominial for free……